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Posted 4/15/2016 Printable Fact Sheet

The Retiree Activities Office at MacDill Air Force Base

Welcome to the RAO at MacDill Air Force Base!

Who We Are
The Retiree Activities Office (RAO) is made up of an all-volunteer staff. Our mission is to serve as an information center and a support system for retired military veterans of all branches of service.

Our Contact Information
The MacDill RAO is located between the Commissary and the Main Exchange. A Satellite Facility is located in the Food Court of the Main Exchange.

Operating schedule Monday through Friday
9 a.m. - 3 p.m.
Telephone 813-828-4555 DSN 968-4555
Mailing address 2912 N Boundary Blvd., Bldg 925
Tampa, Florida 33621-5018
Counseling and Referral Services
RAO counselors provide general consultation and referral on a wide range of issues such as retiree pay and benefits, survivor benefits (SBP), ID card renewal, will- making, space-A travel, and more. We also prepare death notice reports and provide information on burial and national cemeteries.

On-Line Information
More base information can be obtained at the 6th Force Support Squadron website here.

Our Featured Service:
Federal Income Tax Preparation Assistance

This service is available FREE OF CHARGE to retirees, spouses, widows/widowers, and active duty families of all branches of service.
  •  Where Do We Provide Tax Assistance? Tax assistance will be provided in the Retiree Activities Office (RAO) at MacDill AFB. (The RAO building is located between the BX and Commissary).
  • What can you expect?
    The RAO will have specially trained volunteers to assist you with tax returns. Electronic filing will be provided and refunds can be expected within approximately two weeks from the date of filing. If the RAO did not prepare your previous year's tax return, you should bring a copy of the return you filed for that year.The tax assistance program is sponsored by the Staff Judge Advocate and is operated under the supervision of the RAO. Tax preparers are trained under the VITA (Volunteer Income Tax Assistance) program and are certified by the IRS for performance at a level commensurate with most retirees' incomes.
  • When Can You Receive Our Free Tax Assistance Service?
    Mark your calendars for mid-January! Call 813-828-0248 or visit the Retirees Activities Office to book your Tax Appointment. Walk-in service will be available from 8:30 and 11 starting the first Monday in February. Active duty personnel in uniform will be given priority over other walk-in customers.
Tax assistance is also available free of charge at the Brandon MacDill Family Resource Center by appointment only.
Please call 813-655-9281 or 813-654-2730 for more information.

We Need Volunteers!!
At MacDill AFB, volunteers are needed in a variety of skills and positions. If you would like to stay connected to the MacDill community and share your skills and talents, please contact our Volunteer Coordinator at 813-828-3224. You will be working with a great team of people in providing support to our active duty military personnel, retirees, widows/widowers, and dependents. No experience is necessary; training will be provided.

Links to Informative Web Sites
We have assembled the following links to various Web sites for retiree related information. These links may be helpful to retirees of the Air Force and other U.S. military branches.

Retiree Hearing Aid Assistance Program
National Personnel Records Center
Social Security
Space Available flights
Tax Assistance
U.S. Congress
Veterans Administration
Army Retirement Services
AF Personnel Center

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