Retiree Activities Office

The Retiree Activities Office at MacDill Air Force Base
Welcome to the RAO at MacDill Air Force Base!

Who We Are
The Retiree Activities Office (RAO) is made up of an all-volunteer staff. Our mission is to serve as an information center and a support system for retired military veterans of all branches of service. Retiree activities offices are made up of volunteers from all services including surviving spouses. Their charter is to coordinate, establish and staff an office on an active-duty, reserve or guard base through command channels that will assist retirees with myriad actions. These actions include: serving as an information center for space-available travel, Tricare, base services, etc; offering referrals for financial-assistance and pay matters; counseling active-duty Airmen nearing retirement; and providing literature on retirement issues. Another major activity involves working with base agencies to set up Retiree Appreciation Day events offering flu shots by base medical personnel, briefings by different base agencies on respective services, tax preparation and advice, staff judge advocate assistance, base tours, etc. 

Our Contact Information
The MacDill RAO is located between the Commissary and the Main Base Exchange. A satellite facility is located in the food court of the Main Base Exchange.

Operating schedule Monday through Friday
9 a.m. - 3 p.m.
Telephone 813-828-4555 DSN 968-4555
Mailing address 2912 N Boundary Blvd., Bldg 925
Tampa, Florida 33621-5018


Counseling and Referral Services
RAO counselors provide general consultation and referral on a wide range of issues such as retiree pay and benefits, survivor benefits (SBP), ID card renewal, will- making, space-A travel, and more. We also prepare death notice reports and provide information on burial and national cemeteries.

Retiree Appreciation Day

MacDill Air Force Base Florida is hosting a Retiree Appreciation Day Thursday Feb. 20, 2020, 9 a.m. - 3 p.m. at the 6th Medical Group Clinic, 3250 Zemke Ave., MacDill AFB, Florida. Planned activities include pharmacy services, health fair with immunizations, veterans’ service organizations briefings, renewal of identification cards, legal assistance and preparation of wills and powers of attorneys, and lunch at the dining facility. There will be a cake cutting ceremony with the MacDill Honor Guard at the in the facility entrance at 11 a.m. For more information, call the MacDill AFB Retiree Activities Office (813) 828-4555.

On-Line Information
More base information can be obtained at the 6th Force Support Squadron website here.

Our Featured Service:
Federal Income Tax Preparation Assistance

This service is available FREE OF CHARGE to retirees, spouses, widows/widowers, and active duty families of all branches of service.

  • Where Do We Provide Tax Assistance? Tax assistance will be provided in the Retiree Activities Office (RAO) at MacDill AFB. (The RAO building is located between the BX and Commissary).
  • What can you expect?
    The RAO will have specially trained volunteers to assist you with tax returns. Electronic filing will be provided and refunds can be expected within approximately two weeks from the date of filing. If the RAO did not prepare your previous year's tax return, you should bring a copy of the return you filed for that year. The tax assistance program is sponsored by the Staff Judge Advocate and is operated under the supervision of the RAO. Tax preparers are trained under the VITA (Volunteer Income Tax Assistance) program and are certified by the IRS for performance at a level commensurate with most retirees' incomes.
  • When Can You Receive Our Free Tax Assistance Service?
    Appointments are available starting Monday, February 20, 2020. These appointments go fast, but you can get one anytime by dropping by the RAO next to the commissary after January 16. Please call 813-828-0248 or visit our office on or after this date. This service is available on a first-come-first-served basis during our operating hours.

Tax assistance is also available free of charge at the Brandon MacDill Family Resource Center by appointment only. Please call (813) 828-0248 for more information.

We Need Volunteers!!
At MacDill AFB, volunteers are needed in a variety of skills and positions. If you would like to stay connected to the MacDill community and share your skills and talents, please contact our Volunteer Coordinator at 813-828-0248. You will be working with a great team of people in providing support to our active duty military personnel, retirees, widows/widowers, and dependents. No experience is necessary; training will be provided.

2021 Retiree Activities Operations Guide:

Links to Informative Web Sites
We have assembled the following links to various Web sites for retiree related information. These links may be helpful to retirees of the Air Force and other U.S. military branches.

Retiree Hearing Aid Assistance Program
ID Cards
National Personnel Records Center
Social Security
Space Available flights
Tax Assistance
U.S. Congress
Veterans Administration
Army Retirement Services
AF Personnel Center