Space A terminal on the Web with new Facebook page

  • Published
  • By Nick Stubbs
  • 6th Air Mobility Wing Public Affairs
MACDILL AIR FORCE BASE, Fla. --  Customer service is a hallmark across the 6th Air Mobility Wing, but nowhere is there more emphasis on taking care of the customer than at Space Available Travel, where the team at the air terminal recently took service to a new level with a new Facebook page for fliers.

Select terminals under Air Mobility Command have started the pages to better serve customers by providing current information on scheduling flights at MacDill. One of the most anticipated features, and perhaps the most useful for travelers, is an active, current schedule of seats available. Updated continuously, visitors of the page can find out what flights are available out of MacDill with just a few clicks from any internet device.

"As a Department of Defense asset, Air Mobility Command is unique in the fact that we are responsible for transporting eligible DOD card holders and their families around the world," said Col. William Zeck, Air Mobility Command's air transportation chief. "What we want to do is provide our travelers with enough information to plan their trip and enjoy their Space-A traveling experience."

In order to help travelers plan accordingly, passenger terminals will post historical flight information on individual Facebook pages. Customers can expect to see the number of flights, destinations, number of seats available, number of seats filled and lowest Space-A category reached posted to the passenger terminal's page.

The page can be found easily by typing in a search at www.Facebook.com for "MacDill Space A," said Tech. Sgt. Craig Waters, NCO in charge of the Small Air Terminal.

Waters said the Facebook page features everything travelers need to know about the Space A services, with the highlight being actual screen shots of the terminal's schedule of Space A flights posted for page visitors. The image is updated as flight schedules change, giving visitors a current look at actual flights.

The new information outlet is particularly useful this time of year, when a lot of military retirees are wintering in Florida, said Waters.

"We have a lot of retirees in Florida in the winter months," said Waters, but "in the summer we also have a lot of families with kids here."

Prior to the new Facebook page, users of Space A either had to call or stop in to get current schedules. Waters said making the information available on the web was a natural.

"It's a very good way to distribute the information, and definitely reaches a lot of people," Waters said.