Services

We assist with numerous military/civilian needs such as:

• *Short-term guest access (Sponsorship for official visits requires a CC-directed trusted agent)
• *DBIDS or long-term access (Sponsorship for official visits requires a CC-directed trusted agent)
• Access to protection level areas (will require Security Manager approval)
• ​​​​​​​Virtual out-processing
• Hardship Passes (Requires First Sergeant/CC signature)
• ​​​​​​​BX/Commissary Access (Requires signed letter from the 316th Force Support Squadron)

• *Short/Long term briefings will only be conducted by appointment on Tuesday and Pathfinder Security Managers/Commanders on Thursday from 0900-1200. Contact the VCC at 301-981-0232 to schedule 577 briefing.*

All visitor requests must be submitted via e-mail 72 hours prior to the arrival of guests. Foreign visitor requests must be submitted 30 days prior to their arrival. All e-mail requests must be sent to the Visitor Control Center organizational e-mail, 316SSPTS.Visitor.Center@us.af.mil, with the following subject line: Unofficial/Official Requests (S: Date of Arrival). All e-mail requests must be submitted from a government email. These requests are not able to be processed when sent from commercial emails such as Gmail, Yahoo, etc. Once the request has been received, the VCC will only reach out if there is a problem with the request. If you have not been contacted by the VCC within 24 hours of the arrival of your guests, the individuals have been cleared to be on base. Please note, if a visit is less than five days, the request will be as stated above. If the visit is longer than five days guest must report to VCC during operational hours to receive a base pass. Please note the VCC organizational e-mail is only monitored Monday-Saturday.

MacDill AFB is a closed installation and proper identification is required to gain access.  Proper identification includes but is not limited to:

- DOD Common Access Cards
- Military Retiree ID cards
- Military Dependent ID cards
- State/Federal Law Enforcement (ON OFFICIAL BUSINESS)
- Sponsored Guest (i.e. DBIDS card holders)
- Contact Visitor Center Staff for other exceptions

As of May 7, 2025, all visitors to Joint Base Andrews will need a REAL ID-compliant driver's license or other acceptable identification for base access. This Department of Homeland Security mandate applies to all U.S. military installations and stems from the REAL ID Act of 2005, which enhances security standards for identification.

This requirement does not apply to individuals with:

• Department of Defense-issued ID cards (military, dependent, CAC, PIV)

Visitors without a REAL ID-compliant license must present an alternative form of ID such as:

• U.S. Passport or Passport Card
• Veteran’s Health Identification Card (VHIC)

To prepare:

• Check your driver's license for the gold or black circle and/or star symbol indicating REAL ID compliance. If non-compliant, obtain a REAL ID or ensure you have an alternative form of ID.
• Inform any visitors you may sponsor about this requirement.

For further information:

• REAL ID information: www.dhs.gov/real-id
• State-specific REAL ID requirements: www.dhs.gov/real-id-enforcement-brief

For Veterans and Caregivers (VHIC):

Upon the first visit to the installation, all Veterans and Caregivers must stop at the Visitor Control Center during hours of operation. Veterans and Caregivers may enroll for recurring access, which would allow them to proceed to the gate for entry upon subsequent visits without having to stop again at the Visitor Control Center.

As with all other individuals seeking access to DoD installations, all eligible Veterans and Caregivers must pass a basic on-the-spot background check prior to enrolling, and an automated check each time they enter the installation. Veterans and Caregivers with felony convictions, felony arrest warrants, or other types of derogatory information related to criminal history or terrorism will not be permitted entry. 

Note: Depending on the type DoD installation base disqualifiers may differ.

For further information please click here.