Victim Support


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Some examples of topics in this category:

  • Sexual Assault
  • Domestic Abuse 
  • Child Abuse
  • Stalking
  • Teen Dating Violence
  • Sexual Harassment
  • Workplace Violence
  • Bullying/Harassment

RESOURCES

 

Military & Family Readiness Center (M&FRC)


8105 Condor St, Bldg. 18
MacDill AFB, FL 33621
Phone: (813) 828-0145
0800 – 1600, Mon-Wed & Fri 1100-1600, Thu

https://macdillfss.com/military-family-readiness/

Targeted support aimed at assisting individuals and families to adapt and meet the demands of the military lifestyle. Service areas include transition, relocation, employment, financial, deployment, exceptional family member program, personal and work-life, Commander’s Key Support Program, casualty assistance, survivor support, emergency family assistance support, volunteer, and voting.

 

 

Family Advocacy Program (FAP)


3250 Zemke Avenue Bldg 1078
MacDill AFB, FL 33621
Phone: Office: (813) 827 - 9172; Domestic Abuse Victim Advocate on-call 24/7: (813) 279-1320
0730-1630, Mon-Fri

FAP strengthens families and enhances resiliency by helping new parents, supporting victims of domestic violence, and assisting family members.  The New Parent Support Program helps expecting parents with children up to three years of age. While, maltreatment services triage, assess, and manage referrals for child and adult intimate partner maltreatment. 

 

 

Telemynd (TRICARE Mental Health)


https://www.telemynd.com/

Telemynd is your online destination to meet with licensed mental health providers. We have a national network of therapists and prescribers available for secure and convenient virtual appointments. With Telemynd, your mental health journey starts with just a click.

 

 

Chapel


2204 Administration Ave Bldg. 355
MacDill AFB, FL 33621
Phone: (813) 828-3621 opt 3 during duty hours
0730-1630, Mon-Fri, on-call 24/7

https://www.macdill.af.mil/chapel/

The Chaplain Corps provide spiritual care and ensures all Airmen, Guardians and their families can exercise their constitutional entitlement of free exercise of religion. Chaplain Corps personnel provide absolute, 100% confidential counseling, spiritual support and resilience in all areas with privileged communication.  Chaplains do not have a duty to report requirement.

 

 

Military OneSource




Phone: (800) 342-9647
Available 24/7, 365 days a year

http://www.militaryonesource.mil/

Provides non-medical face-to-face counseling, online counseling, telephonic counseling, video counseling; Specialty Consultations include Adoption, Education, Elder Care, Health and Wellness Coaching, Financial Counseling, Spouse Relocation and Transition.  Additional services include Translator Assistance, Document Translation, and much more.

 

 

AF Employee Assistance Program (EAP)



MacDill AFB, FL 33621
Phone: Air Force/Space Force: 800-222-0364; Navy: 844-366-2327; DOD 866-580-9046
5AM-8:30PM Monday-Friday 6AM-1PM Saturday-Sunday

https://www.afpc.af.mil/Military-and-Family/Employment-Resources/

EAP supports DAF (APF, NAF, Space Force, ANG) employees and Army civilians on AF-led Joint Bases and their respective household members. Services are free, confidential, 24/7 online, in-person, by phone or virtual. Services include non-medical counseling (up to 6 sessions per topic), legal consultation, worklife, education kits, elder care, supervisor resources, physical/mental wellness, webinars and more.

 

 

Mental Health


3520 Zemke Avenue Bldg. 1078
MacDill AFB, FL 33621
Phone: (813) 827-9170
0730-1630, Mon-Fri; Wednesday closed 0730-0900 for training

https://macdill.tricare.mil/Health-Services/Mental-Health

The Mental Health Clinic offers individual and group counseling to individuals experiencing difficulty with personal or relational problems. Medication evaluation and treatment is also available. The Mental Health Clinic can provide suicide prevention information to all personnel. The goal is to reduce stigma and train personnel to identify individuals at risk and intervene appropriately. Crisis intervention is available for those individuals who are suicidal or having severe difficulty coping. Emergency evaluations may be available at a Commander’s request for individuals they feel may be suicidal, homicidal, or unable to care for themselves.

 

 

Sexual Assault Prevention and Response Office (SAPR)


3010 Great Egret Ave, Building 1079
MacDill AFB, FL 33621
Phone: Office (813) 828-2678/2880/5775; 24/7 Helpline (813) 828-7272
 

SAPR Offices support adult victims of sexual assault and sexual harassment, providing advocacy, resource linking, and trauma-informed and recovery-oriented assistance in the DoD community.  Coordinators and Victim Advocates assist victims in making reports, work closely with leadership and resources to help servicemembers and their family members navigate the sexual assault response system.

 

 

Equal Opportunity (EO) Office


3010 Great Egret Ave, Building 1079
MacDill AFB, FL 33621
Phone: (813) 828-3333; for emergency services after duty hours contact the Command Post at (813) 828-4361.
0730-1630, Mon-Fri

EO provides timely, fair, and impartial services to military and civilian personnel such as complaint processing, outreach, training, assistance through alternative dispute resolution (ADR), and other related services. This includes ensuring that personnel are equipped with knowledge about and have access to available resources such as trained EO practitioners and the DAF Unlawful Discrimination and Harassment Hotline.

 

 

 

DoD Safe Helpline




Phone: Phone: 877-995-5247

https://www.safehelpline.org/

DoD Safe Helpline is the sole secure, confidential, and anonymous crisis support service specially designed for members of the Department of Defense community affected by sexual assault.

Domestic Abuse Victim Advocate (DAVA)


DAVA - Domestic Abuse Victim Advocate: (813) 279-1320

DAVAs are trained professionals who provide non-clinical advocacy services and support to servicemembers and adult family members experiencing domestic abuse. DAVAs are on call 24/7 to provide immediate assistance, safety planning, non-judgmental support, and information on available resources.

Military and Family Life Counselor (MFLC/Adult)


8105 Condor St, Bldg. 18
MacDill AFB, FL 33621
Phone: (813) 828-3061 or (813) 210-7822
0800-1600 (Mon, Tues, Wed, Fri), 1100-1600 (Thurs)

https://macdillfss.com/military-family-readiness/

MFLCs provide free confidential, short-term solution-focused non-medical and non-documented counseling to military members and immediate family members. MFLCs are licensed providers who can address relationships, stress, communication, adjustment, deployment, parenting, grief, loss, etc.  MFLCs must report instances or eminent risk of abuse, self-harm, and UCMJ infractions. 

Expedited Transfer (ET)


3010 Great Egret Ave, Bldg. 1079
MacDill AFB, FL 33621
Phone: (813) 828-2678 (Customer Inquiry Trainings Line)
             (813) 828-7272 (Hotline)
Domestic Abuse Victim Advocate: (813) 279-1320

https://www.sapr.mil/sites/default/files/public/docs/policy/DSD_Memo_Topic_Sheet_Expedited_Transfer_Reference_Copy.pdf

Victims of sexual assault have the right to request an expedited transfer. Expedited Transfers are to address situations where a victim feels safe, but uncomfortable due to potential ostracism, retaliation or other circumstances. Expedited Transfers are intended to assist in the victim’s recovery by moving the victim to a new location, where no one knows of the sexual assault. 

CATCH a Serial Offender


The CATCH Program gives victims of sexual assault who are making a Restricted Report, certain Unrestricted Reports where the name of the suspect is not reported to or uncovered by law enforcement, or no report an opportunity to anonymously disclose a suspect’s information to help the DoD identify repeat offenders. sapr.mil/catch

Victim's Counsel (VC)


32706 Florida Keys Ave
MacDill AFB, FL 33621
Phone: (813) 828-2579 or (813) 828-7668

As part of a larger Air Force program to combat sexual assault and domestic violence offering support to victims who are eligible for services, the JAG Corps has worked to find ways to support the goals of the Air Force in combating sexual assault and domestic violence. The purpose of the VC Program is to provide advice, advocacy, and support to empower victims through independent legal representation.

Medical Group (MDG) 


3250 Zemke Ave, Bldg. 1078
MacDill AFB, FL 33621
Phone: (813) 827-9170
0730-1630 Mon-Fri (Wed - clinic closed for training 0730-1300)

https://macdill.tricare.mil/Getting-Care/Appointments-Referrals

Most MDGs provide beneficiary, warrior operational medicine, and flight operational medical care. Ancillary services typically include laboratory, radiology, immunizations, and pharmacy. Each MDG operates differently, and all services may not be available to all beneficiaries. For more information, visit the MDG or the site provided.

Primary Care Behavioral Health (PCBH)


3250 Zemke Ave, Bldg. 1078
MacDill AFB, FL 33621
Phone: (813) 827-9170
0730-1630 Mon-Fri (Wed - clinic closed for training 0730-1300)

https://macDill.tricare.mil/health-services/mental-health

PCBH is a team-based approach that integrates behavioral health services into primary care. It involves licensed behavioral health professionals, addressing not only behavioral health and substance use disorders, but also behavioral factors that affect overall health conditions. Care can be coordinated through your PCM or by a self-referral through the appointment line.

Specialty Mental Health - MDG


3250 Zemke Ave, Bldg. 1078
MacDill AFB, FL 33621
Phone: (813) 827-9170
0730-1630 Mon-Fri (Wed - clinic closed for training 0730-1300)

Provides clinical care to patients in need of specialized treatment for mental health diagnoses. Services include evidence-based therapeutic modalities, specialty medication management, special duty evaluations, and Command Directed Evaluations (CDEs). Service Members will be triaged or vectored utilizing Targeted Care, as described in the Mental Health Overview, to determine the appropriate resource for the presenting concern.

TRICARE


TRICARE is the health care program for uniformed service members, retirees, and their families around the world. TRICARE provides comprehensive coverage to all beneficiaries, including health plans, special programs, prescriptions, and dental plans. TRICARE is arranged into 3 regions: East, West and Overseas. For additional details, visit the TRICARE website for the East/West region.

Psychology Today


Psychology Today is a website that provides TRICARE (and other insurance) approved therapists (LPC, LCSW, PhD) and psychiatrist by zip code. Users are able to control for diagnosis (e.g., Depression Anxiety, PTSD), gender of provider, specialized training/experience of provider, etc. The website also provides resources for online therapy and support groups. Use this link: Psychology Today: Health, Help, Happiness + Find a Therapist  

Victim Advocate (SAPR)


3010 Great Egret Ave, Bldg. 1079
MacDill AFB, FL 33621
Phone: (813) 828-7272 (Hotline)
            (813) 828-2678 (Customer Inquiry Trainings Line)
Domestic Abuse Victim Advocate: (813) 279-1320

Support adult victims of sexual assault and sexual harassment, providing advocacy, resource linking, and trauma-informed and recovery-oriented assistance in the DoD community.  Coordinators and Victim Advocates assist victims in making reports, work closely with leadership and resources to help servicemembers and their family members navigate the sexual assault response system.  

Sexual Assault Prevention and Response Helpline    Veterans Crisis Line link (1-800-273-8255 press 1)    National Domestic Violence Hotline link  988 - suicide and crisis lifeline link   Mental Health Guide